It has been requested for a very long time that Twitter makes its move towards giving users a better way to interact in the social platform, avoiding harassment and overall online abuse. The public characteristic of Twitter probably made it easier for bullies and abusers to target people who think different and through mean tweets make them feel pursued or hated.
After much criticism, Twitter announced today its new tools for users to have more control over who can interact with them. First of all, there’s a new “Mute” feature in each user’s notifications. This allows users to select any word, phrase or conversation they don’t want to see; so without unfollowing someone, those mentions won’t be shown on the Notifications pane.
Finally, Twitter is making changes to its support team in an effort to make reports about compromised or hateful accounts more effective.